Y'know, Reader, it's said that former US Federal Reserve chair Alan Greenspan once quipped:

"I know you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.”

Truth is, we misunderstand each other all the time.

And I'm increasingly convinced that many of our business communication practices—long taught and still enforced— no longer work.  

You know the ones I mean: the "rules" like KISS (keep it simple, stupid) or BLOT (bottom line on top). Decks vs. talks. Keeping it professional, not personal.  

Surprised? Yes, hearing and being heard is no longer simple. Good communication takes intention. It takes focus. It takes time.

It's not something to speed through anymore.

In fact, I believe 82% of our problems would be solved by taking MORE time to communicate, not less (based on my highly unscientific data.)

Don't believe me? How many times have you gotten a text message that you've had to answer with ???????? ?

In the coming year, I plan to write more about this topic. Rewrite the rules, maybe. Who knows?

What I do know is that I already have a lot of tools for you to help you reset your communication right now. So we gathered the best of them together in one place.

Check out my Reset Your Communication toolkit here (free).

So how about you, Reader? Which rules are you following--and how's that working for you? Or which rules are you breaking? Hit REPLY and tell me what's happening inside your communication at work--I always love hearing from you and learning from your stories and actions!

If you're ready for a reset, communication is often the first step. And the second . . . and most of the rest. What we say, don't say, and hear can change our lives at work, for the better, for good. Thanks for being here today, and keep soaring!

Always, Darcy

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P.S. We'll keep building out this toolkit over time, so be sure to hit reply and tell me what else you'd like to see in it. And of course, if you need help with your communication at work, maybe it's time to invest in a coaching program with me. Schedule your consultation here.